Why Courts Should Insist
On Recording
Interviews of Children
Provided by Allen N. Cowling
A great deal of research has gone into what is and what
is not proper technique when interviewing a child who makes an allegation of sexual abuse. If history
has taught us anything, it is the dangers associated with untrained interviewers who conduct multiple
interviews, using leading and suggestive questions and/or "props" that serve as coaching
tools for a child. On more than one occasion, improper interview techniques have actually
"tainted" the testimony of a child to a point where it became impossible to determine if the
child was giving an account of something that actually happened or something they learned during the
interview process.
Consider a Montana case where a man was being charged
with fondling and digitally penetrating a young girl's vagina. A review of the child's
videotaped interview quickly exposed the fact that the child never made any such allegation. During her
interview, she was asked, "Did he touch you down there?" Her response was "Yes,"
She was then asked, "Did he stick his finger in you?" to which she responded "Yes"
again. A perfect example of the interviewer "suggesting" something to a child and the child
simply agreeing. That is a far cry from simply asking the child to provide a narrative.
There is absolutely no question that child sexual abuse
does exist, but so do false allegations of abuse. It is a mistake to simply accept an allegation of
abuse at face value, yet there is case after case where "save-the-world"
"validators" do it daily. Many of these biased interviewers have a personal agenda and to
them, if the child said it happened, it happened. On many occasions, they will actually put words in a
child's mouth. A perfect example comes from the interview of a child in a Connecticut case. During
the interview, the child stated, "He almost, accidently touched me down there." Immediately
following her statement, the interviewer asked, "So, when he touched you down there, what did he
say?" The child "DID NOT SAY" he touched her down there. She said he "almost"
did. There is a big difference. It is vital for lawyers, judges, social workers and other professionals
to understand the necessity for proper interviewing techniques and continued education is critical for
those who do interview children.
When interviews are conducted with a child making an
allegation of abuse, without question, that interview should be videotaped. There is absolutely no
reason for not doing so. It provides a record of the interview and there is absoluetly no
misundersatnding as to what the child said. That is not true when an interviewer relies on notes only.
In addition, the video can be shared with various agencies and that prevents the need for multiple
interviews. Most unfortunately, the main reason that many interviewers fail to videotape is that they
do not want a record that identifies imporper techniques that could be used against them later. The key
is, proper training.
Two of the leading research experts in the field of
evaluating a child's testimony are Doctors Steven Ceci and Maggie Bruck, the authors of
"Jeopardy in the Courtroom," a book published by the American Psychological Association and
considered by many to be the definitive in the scientific examination of children's testimony.
Consider the following, written by Ceci and Bruck dealing with the importance of videotaping
interviews.
Over the past two decades, there have been important
procedural changes to accommodate children's growing involvement in the legal system. One of the
most significant changes in the courtroom has involved the expanded admissibility of children's
hearsay statements. As a result, mental health, medical, and law enforcement professionals, as well as
parents, frequently testify about children's prior statements. Sometimes their testimony is added
by diaries or by notes taken during or after interviews. Frequently, however, it is the case that
hearsay witnesses rely solely on memory.
Although it is assumed that the hearsay testimony can be
an accurate account of children's prior statements, there are times when such testimony can be
highly inaccurate, as illustrated by the following case involving alleged sexual abuse of preschool
children by their teacher. The state's appointed expert witness provided the prosecution with
written reports of her pretrial evaluations of the child witnesses. One of those written reports
included the following passage: "He informed me that she (the defendant) drank the pee-pee.
That's how she got crazy." Compare this expert's report to the transcript of the actual
audio taped interview with this child.
Was this error made by an expert who consciously
misrepresented the content of her interview? The scientific literature suggests otherwise. Her error
was not deliberately motivated, but reflected the limitations of our memory system. We do not remember
events in detail, nor do we remember conversations on a word-for-word basis. When we try to reconstruct
past experiences at a later time, no only do we fail to report some information, but our current
beliefs and motivations guide our reconstructions. As a result, although much of what is recalled is
accurate, significant errors can also inadvertently occur. Memories of conversations of interviews are
a special instance of this phenomenon.
Recently, we and our colleagues have provided scientific
support for these conclusions based on our research into adult-child interviews. We asked adults to
interview children about a recently experienced event (about which the researchers had full knowledge
but about which the interviewers were ignorant). These interviews were electronically recorded in order
to obtain an accurate record of the exact statements made by the interviewer and by the child. Later,
the interviewers were asked to recall the content of their interviews. The following consistent results
have been reported in various laboratories.
Three days after interviewing their four-year-old
children about a special event, mothers recalled only 35% of the details of the actual
conversation.
Two weeks after interviewing four different children
about special visitors to their school, mental health trainees made significant substantive errors: 40%
claimed that the child had participated in a special event, when an examination of the transcripts
revealed that the child had never made this report.
Ten minutes after interviewing children about a
previously experienced event, highly trained and experienced interviewers did not recall a significant
number of statements made by the children and they frequently reported statements that the child never
made.
Thus, when asked to recall prior interviews with young
children, interviewers of varying levels of expertise frequently omitted important details and also
included details that were never stated by the child.
The situation regarding the accuracy with which an
interviewer can recall the gist of what a child told them is worse than the above data indicate. This
is because it is not sufficient for witnesses to recall only the essence or gist of what a young child
told them (e.g., "According to my notes, he told me she made him drink urine.") Even if such
a statement was made by the child, judges need to consider the full interrogative context in which such
a statement was emerged. For example, was the statement a spontaneous disclosure to an initial,
open-ended question, "Tell me everything that happened at school"? Or, was it prompted, the
result of monosyllabic acquiescence to a series of suggestive questions? Was the statement a product of
initial denials by the child that were eventually abandoned after repeated interviews or repeated
leading questions? To make these assessments and to determine whether strategies recognized as capable
of affecting the reliability and accuracy of children's reports were applied by interviewers, the
trier of fact must examine a record that contains the exact wording and order of each question asked
and each response supplied during each interview. This report should also contain the number of times
questions are repeated and the tone of questioning.
When providing hearsay evidence, how easily can adults
recall these important elements of interviews? The following example demonstrates the fallibility of
reporting by one police detective whose written report provided details of his interview with a young
boy who accused his parents and other adults of sexual abuse. "On other occasions, Britt said that
a man would put his privates in his butt and that at the same time, a woman would make him put his
mouth on her privates." The transcript of the audiotape of this same interview shows that although
the detective accurately reported the gist of the interview, his hearsay testimony misrepresented the
manner in which the statements were extracted from the child:
-
Adult: Okay, when you were tied up Britt, on the
floor, and a man was sticking his penis into your butt, was a lady doing something to you at the
same time?
-
Child: No.
-
Adult: Would that ever happen?
-
Child: Yes.
-
Adult: What would the lady be doing?
-
Child: I can't remember.
-
Adult: Would she be doing anything with your
mouth?
-
Child: (pause) Yes.
In most of the studies conducted by our colleagues and
ourselves, the interviewers were also asked to recall the exact words used and how the information was
disclosed by the children. The results suggest that this detective's failure to report the manner
in which the child's statements were obtained is common across interviewers, and that it reflects
the rapid loss from memory of the exact words used, and the sequences of interactions between speakers.
For example, mothers could not remember who said what (e.g., they could not remember whether they had
suggested that an activity had occurred or if the child had spontaneously mentioned the activity). They
could not remember the types of questions they had asked their children (e.g., they could not remember
whether they had used an open-ended question or a series of leading questions to obtain a piece of
information). The mental health trainees made similar types and numbers of errors when asked to recall
their interviews with preschool children.
In addition, these trainees mixed up which children said
what. That is, they often attributed the actual report of Child A to Child B. And the highly
experienced interviewers who were questioned 10 minutes after an interview with a young child recalled
that they had not asked leading questions or questions requiring any one-word answers. In fact,
however, the transcripts of their audio taped interviews showed that they mainly used leading and
specific questions.
In summary, serious errors occur in recall of
conversations and interviews with children. These errors are made by interviewers with various levels
of training and also with various levels of familiarity with the child. The errors include the omission
of details (forgetting) and the commission of details (inserting facts that were not stated), as wells
as misreporting the degree to which the child's answers were spontaneous or the result of
suggestive techniques. In addition, interviewers often cannot recall the source of their hearsay
statements; they cannot remember whether the child originally made the statement, whether the
interviewer originally made the statement, and in some cases, whether another child made that
statement. The last error is most likely to occur when investigators interview a number of children
during the same investigation.
Our demonstrations of interviewer fallibility probably
underestimate memory errors in courtrooms. First, unlike interviewers in these experimental studies who
were asked to recollect a recent interview, experts and other witnesses often must reconstruct an
interview that occurred months or even years previously. Memory fades with the passage of time, and
therefore courtroom interviewers can be expected to do even more poorly than the interviewers in our
experiments, who were tested only minutes to days after completing their interviews. Second, many
experts have interviewed, evaluated, or treated hundreds of children. Our results suggest that their
reports may at times reflect confusion among cases (a situation that is reported by many school
principals and by pediatricians).
What are potential remedies to ensure the accuracy of
hearsay testimony? One suggestion is to encourage each interviewer to keep notes or diaries that can be
used to aid future testimony. However, notes and diaries are subject to a number of distortions that
can include omission of important details, inclusion of inaccurate details, and, most importantly, the
absence of verbatim record of each utterance produced in the interview. Usually notes only contain
pieces of information that the investigator thinks are important at the moment. In fact, no interviewer
can write down every word during an interview. They cannot and do not write down every question asked,
especially ones that failed to produce a response, or produced an undesired response. If the
investigator has a bias that the chid was a victim, participant, or observer of a crime, this could
color his or her interpretation of what the child said or did; and it is this interpretation that
appears in the notes/diary rather than a factual account of what transpired.
The results of the scientific studies reported above
support these conclusions. First, explicitly warning interviewers to remember all details and words of
an upcoming interview with a child does not influence the accuracy of their subsequent reports of the
interview. Second, errors are made even when interviewers are encouraged to make careful notes. In the
most naturalistic of the current studies, audio taped transcripts of investigatory interviews with
sexually abused children were compared to handwritten notes that interviewers took during the
interview. The notes were inaccurate; there were omissions of important details, and there were
frequent misreports that the child's statements were spontaneous when, in fact, they were produced
by repeated questions.
The most significant message to be drawn from this work
is that interviewers should be mandated to electronically preserve all (and especially the very first)
of their interviews with children. If courts are interested in historical accuracy, there is simply no
substitute for a tape that can be played to verify the accuracy of the witness's recall and the
details of the discussion that took place between the interviewer and child. Although there may be
times when it is not feasible to electronically record interviews (specifically when parents question
their children at home or in the car), it is nevertheless important for jurors and judges to know how
to interpret hearsay testimony and to consider the potential for different types of errors, even though
the testimony may be compelling and be offered in good faith. Finally, it might be argued that
electronic records should be mandated for interviews of adults as well as children. At present,
however, there is only sufficient scientific evidence and legal cause to support the recommendation in
the case of children - - who often cannot and do not provide courtroom testimony to support or rebut
the hearsay testimony provided by their adult interviewers.
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